This website has the worst service on the planet. I was sent a defective product and it took 4 e-mails to get a response to find out what to do - no instructions on line. Because I was 4 days past the 14 day return policy, they refused to take the product back - over 300$ worth of linens. In the end I asked if they would just replace the defective product and they never sent it. The linens are just sitting on a shelf. I would never order from this company!