Rebecca H.

Ordered Publisher, paid by credit card. Received an email saying they have to 'verify' the order. Hours went by and nothing. Called in, and they sent an email offering an upgrade to a software we didn't even order. Then they claimed they 'ran out' of the key codes for Publisher. How? Now it will take 2 days to refund the money, when they should have just voided the charge so it didn't go through at all.

Drink coozies came out pretty good, I liked the many many options to customize! Quality was ok, they are a little thin. Customer service was way weird. I got a confirmation of ordering and then nothing. I chatted to see when it would ship and got "not sure"? Then got like 4 emails in a row, I guess they forgot about shipping my order. Got it in time though!