Initially things went well. It's a bit cumbersome because you have to fill out a profile for their site, and then you have to duplicate the effort for the local broker. Fair enough. Then a week ago, I saw my listing on yahoo and zillow had the pictures removed, called customer service, spoke to Teresa. She promised to fix the problem "in 24 hrs" and "personally deal with the issue if it is not corrected in 24 hrs". A week later, nothing. I call back and Teresa tells me the same jargon, and offers me $25 (of the 400 I paid) to take it off yahoo completely. I asked for her manager, and she told me that she was the manager. I asked for who her superior was, and she refused. They don't seem to have many people who can get anything done that you don't do yourself or isn't automated. Use them at your own risk.