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In June 2021 I placed an order for 6 items but unfortunately only 2 of them fit properly, even though I followed the size chart for each item. When I reached out to customer service to enquire about their exchange program the individual took the time to hear my concerns and I was pleasantly surprised to hear that they were willing to send me a new shipment with the correct sizes. This was above and beyond my expectations! The new shipment arrived quickly and everything fits properly now. I would definitely recommend this company as their clothing is great quality and their customer service is great. Also, if you have a long torso I would suggest you size up as their t-shirts run a bit short.
Tip for consumers:
Ensure that you review the size chart for each individual item you are order as it changes from product to product. It is also suggested to order a size up if you have long arms or torso.
Products used:
Once the new products arrived I ended up using all 6 of the items I ordered.
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