My order has been pending for almost three weeks now. No response from the company when you contact them through the website. The order status just says "awaiting pickup". There is no phone number to call which should have been the first red flag. Very alarming reading these other reviews. I would not order anything from this company. This may be worth reporting to the business bureau. Seems like a foreign operation as their English is not correct at times. So how do you get your money back?