Rachael S.

I love this website. It is very easy to navigate and they offer a large variety of products. When my first hookah broke (which I had bought from a separate retail location) I ordered a new one through Southsmoke.com. After speaking with a representative I was recemonded the kaya hookah. I use it regularly and have never had any problems. Since then I've purchased several products from them and their customer service has always been better than I expected. I have spoken to a representative named Blake several times and he is always professional, helpful, and efficient. He is extremely knowledgeable about the products they offer and has recomended great products to me. The Vapor Freeze Tip (recommended by Blake) is one of my favorite products. It creates an easy and colder smoke, which I really like. Always fast and professional, I definitely recommend this company.