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If I could give a zero rating to this store. They are fraud who will take your money and will have you jump through a million hoops. And still wont give your money back. Im talking about canceling an order thet is not even shipped. First they tell me they never got the payment. When I send them proof of payment then they some how are confused about the order number. After that they have no access to cancel the order as its an international order. But they ship internationally. Their return policy says" 15 day cancellation with no questions asked " is a freaking joke as I canceled the order the same day I placed it.
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Hi Priyanka. We are extremely sorry for inconvenience caused to you. We hope your issue is resolved. If not, please share your registered contact details at customervoice@caratlane.com and we will get in touch with you at the earliest and ensure to serve you a better experience next time.