This company is the absolute worst! We placed a $3K 31 item order in mid November to be delivered today 12/11 and not a single item has shipped. The online system doesn't even show our order in "Order History" we had to locate the printed copy of the order, manually enter the order number and the order mystically appeared, but is NOT shipped. This is the SECOND YEAR IN A ROW THAT THIS COMPANY HAS BURNED US AND THIS IS OUR LAST TIME USING SWISS COLONY.