Ordered a small LED Light Bar from this company and had not received it in over a month. Upon contacting Customer Service via email I received replies which were generic and informing me of their no cancellation policy. I finally reached customer service and was surprised by the confrontational attitude and lack of concern. I was informed to "wait and see" and their policy would not allow any returns for any reason. We cancelled through our credit card company. My company is a large manufacturing company in SC and deal with hundreds of vendors. This is absolutely the worst purchasing experience we have incurred. AVOID at all cost.