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I had the most horrific travel experience with these people. If you search for unpaid reviews, this company offers lower than average prices then after the deadline for refund is passed, they email you that they can not accommodate you due to some bogus reason that covers them. The refund process is extremely difficult, reaching their urgent care team is impossible (like literally). They left me without a hotel 1 day before my travel and also did not refund so now I am in a 6 weeks process of the dispute through my creditor and when I did that they emailed me that because of the dispute they can not refund me and I should wait for the process to be done.
I am still happy because they are people who took their hotel offer, showed up at the destination and had no reservation, and were left stranded, based on other bad reviews that I see.
Also even if you get another hotel in return it is usually much cheaper in an undesirable location. They are complete cheats.
Tip for consumers:
DO NOT USE THEM
Products used:
None
Pouria R.'s review of Super.com earned 9 Very Helpful votes
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I booked a room and immediately noticed a typo on the confirmation. I called the hotel and they...
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