Update: After sharing with Thunder camera that I have left negative and honest reviews on multiple websites, they gave me a full refund and asked me to update my reviews. Regardless, stay clear of these guys, they are a very shady business. If I didn't speak up, they would have taken my hard earned money. If you have been had by these guys, don't fret! Just post a your story on review websites such as this one and resellerratings.com and soon enough Thunder cameras will contact you and ask you to change your review. Don't give in and ask for a refund, they will eventually comply. Stay away from these dudes, they are East Coast shady business guys.