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Phil K.

UK

Contributor Level

Total Points
81

1 Review by Phil

  • Promlily Online

5/4/23

AVOID! The material is sub-standard and smells awful. They will imply that they're tailor made but items are mass produced. Costs a fortune to send back only for the company to advise that they have refunded, when they haven't. They will try to offer a small refund and their websites claim that you're not entitled to a refund when by law, you are. Still no refund from them. Terrible, terrible experience and no refund 6 weeks on.

Tip for consumers:
If I could give no stars I would

Products used:
Wedding dresses

Service
Value
Shipping
Returns
Quality

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