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Webpage shows up poorly on mobile device, making it difficult to show images appropriately, navigate subpages, or see totals. Most frustrating of all, no option to split payment with bank rewards cards. Custom blinds are expensive, using rewards cards would help offset costs. Not having that option, no option to email, and no way to contact customer service prior to the end of a promotional period is frustrating. I know from previous experience this is a good company, these seem like silly issues to be dealing with.
* Blinds.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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The website is not friendly for Ipads. But I got my order done.
Hi Phillip. Thank you for taking the time to provide this feedback. I am sorry to hear there was difficulty during your shopping experience. Please note that you can split payment by calling a member of our Design Team at 800-505-1905, option 2, prior to checkout. As a free resource, they are happy to help. I have passed your feedback over to the Web Team for further review and I apologize for any inconvenience this may have caused. -- Jessica N