I was just about to pay for the service and decide to do a web review and found this site, Thank God! After reading everyone's comment's I called the 800 # number and everyone is right it is a full mailbox number you will never get a person on the other line, they just want your credit card # online. I ask them these questions and about the postings on this web site and they just cut my chat with tham off. Thanks for the info; YES! Stay away from this site..