I bought this program around 2005 and still get free upgrades of the program yearly, and when I changed my mail address in 2009 I got help from Olga Lapshinova to transfer my my dates and upgrade. I still today, 2019, have the mail contact with the same friendly person who always helped me via mail if I had problems. I think it's a very good support and I had much use of the programs during the years I used it in various versions.
Peter Hansson
Malmö, Sweden