Peggy S.

I bought tickets to Dead and Co and the concert was cancelled due to COVID-19. They will not refund my money. I received an e-mail from *******@mytickettracker.com at 4/28@ 6:03 p.m. that stated I had 12 hours to respond to receive a refund of $523.75. The offer expired at 6 a.m. I did not see the e-mail until after the 12 hour time frame and they refuse to refund my money. This is not a reasonable time frame and outside of business hours. They issued a voucher good through 4/25/2021 for $628.50. Dead and Co only does summer shows. My credit card company could not get my money refunded either. Do not use this company. They are a total rip off.