Absolutely awful. Ordered T shirt on 12/10/2010 and did not arrive in time for Christmas. Really? That's so bad. I'm contacting my credit card company and disputing the charge. Based on the previous review I'm sure they'll tell me the same thing (Just wait!) I ordered another shirt from Cafe Press several days after this order and it already arrived. Their customer service is far superior. They once sent me a free shirt when there was a problem with my order.