WARNING!: Problem; Purchased set of earnings and they kept falling off they were defective because of poor quality. Action: Contacted customer service and they dismissed the claim, I left negative feedback. Reaction: Owner calls me up and asks for removal of comments in return for a new pair of earrings. Follow-up: I removed comments & Contacted the company a ½ dozen times to speak with owner never called me back or emailed me. Terrible customer service run by teenagers.