Are SCAM WEBSITES!
Be careful and DON'T EVER BOOK A FLIGHT ON THEM!
I booked SFO - IAD on lastminute.de, cheap flights, on 25th August to go there on 27th August.
As the title says: last minute, this is what this is about.
I paid immediately via online banking. This is their preferred payment option and they gave ~ 20 off for that.
I thought that this was it and took the booking confirmation that I received than per email - for an actual booking confirmation. But it wasn't.
In the night from 25 to 26 at 3 AM (!) I received an email saying that due to my "special wishes" the booking can not be confirmed yet. They were "working on it".
I had, obviously, not expressed ANY special wishes. I wanted a plain cheap plane ticket.
The $#*! guys I thought I had booked already? I had paid you alrady!
On 26 - one day before the flight! I received a letter saying that "unfortunately they had not been able to actually book that flight for me".
"The money would be transferred back and it could take a couple of days".
What the hell guys; I have been booking flights online since more or less the 1990s and this has never happened to me. You pay and you get your ticket. That's the deal.
Alright so I was around 400 lighter.
And still needed to go from SFO to IAD.
Most fun is the following: I actually noticed that my booking confirmation is actually not a booking confirmation on the way to the airport, in the taxi, at 3 AM on Aug 27th.
You pieces of $#*!.
So I was at that airport, August 27th, I could not check in. But I still needed to go.
So I booked another flight for Aug 28th - I am right now here at the airport waiting 24 hours for that flight, and I don't know whether I will have a spot to sleep, but the story is by far not over yet.
I first tried to book that new flight via a website that's called: bravofly.com.
I hadn't noticed that they belong to the same company as lastminute.de.
In brief, THE PRECISELY SAME THING HAPPENED ANOTHER TIME and I am another 350 shorter in cash now.
This time, I called them (offices in Berlin, German-language) and speeded up things: they wrote me an email after 2 hrs that "they could unfortunately not book" that $#*!ING flight that I had already paid for, another time.
The guy on the phone said stuff like "yes well, we need to check back with the companies, whether they can actually do that" --?!?!?! When you're not sure, don't offer it!?!
Why do you work in a different way than ALL THE OTHER booking websites out there that work perfectly well?
BECAUSE YOUR BUSINESS MODEL IS SCAMMING PEOPLE!
I contacted my bank and hope the latter sum will not be transferred.
I then booked the same flight for tomorrow morning via another site - Kiwi.com.
It cost me 100 more than the sneaky SCAM offer on bravofly.com or lastminute.de.
And after 5 minutes I had my flight ticket in my email inbox.
Normal, honest business.
This how it goes with everyone in this business except these sneaky nutters of lastminute and bravofly.
Is what you are doing actually legal -?
In any way:
DON'T DO BUSINESS WITH THESE PEOPLE! EVER!
PS: How is it possible you have over 200 bad reviews and 5 good ones here - and the opposite proportion on trustpilot?
Do you pay people to post there?