We're getting great customer service! My wife and I just happened upon this store in the West town Mall in Knoxville. This was our first time seeing it. She currently has a lot of things on the counter she's buying. I googled this place and saw just one review - a Negative one regarding customer service. Not sure which location that one is but here in Knoxville it is anything but the case. I'm walking around watching my wife spend money and I'm finding myself very impressed with the service she is getting. If the stuff holds up well, it looks as though she has found her new go to spot.