DO NOT AND I REPEAT DO NOT USE THIS SERVICE. Their customer service department does not care and they steal your money. It's a waste of time when you can go to the post office for cheaper and better service. Like they really try to get you. The customer service agents are ignorant, the first female I talked to hung up on me. Leave this place alone and I will proceed to really tell the truth about their service which seems to be a problem for them to do. People have to work to make money just like y'all and stealing and finessing people is not the way. That bad energy comes back to y'all more than y'all can imagine.
Patrick - We are not a fake site, rather we have been in business almost 15 years assisting customers in securing passports. If you can get me your order number, we can review and check into any questions you may have. Also, we can then review all calls to correct the behavior.