Patricia D.

fall river mass. the store was price rite the delivery was instacart

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Instacart Shoppers

Grocery Delivery

“Lied to me”

10/6/22

Im a elder placed my order to in with my debit and ebt card all checked out when they came to the door nothing on my food stamp they took out but took 197 off my debit all this time i called for the mistake was on hold with dispatcher she informed me that she would make the mistake up all this time waiting for delivery just for the driver to conferm i recieved it she dispatcher even talked to driver she told me the charge of one hundred and Nitey dollars for a one time mistake and the order will be taken off my debit card well called back talked to dispatcher for the elderly and point blank she told me the girl from there lied to me the girl made me wait to get my order to tell me it was a mistake and they would take it off my debit card they did not now that money came from my rent such lies made me wait for them to deliver order then lie and say oh its ok i just canceled the charge on your debit such a shame!

Tip for consumers:
i thought i got help as there is a senior line the guy walked me through it said ok order told over and over not to put the food on debit card use ebt he said great went through then later more lies saying we are sorry was put on debit but for a one time we will take it off my debit never did called my bank and 197 .oo was charged to debit not ebt card they lied saying it would be taken off my debit that was part of my rent money