Pankaj S.’s Reviews of Denefits & more

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Denefits

Health Insurance

“Worst people and worst service provider...Lier”

2/2/23

Verified purchase

90 days credit expert use them to get the money and no one does not a single one thing and get your money for nothing. When you call them, there will be no answer or anything but when it times to get money they will call you ******* times... Stay away from 90 days credit expert and with these lier denefits unless you want to loose your money.Thanks

Tip for consumers:
stay away.

Products used:
90 days credit expert

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Thank you

Ben J. – Denefits Rep Over a year old

Dear Pankaj,

We have been working with you on this issue for months now.

We do work with any business to provide services. We are only responsible to process payments for the business who themselves provide services. Much like the payment processor who helps transact money when your card is swiped in a POS machine.

We in no capacity or situation are responsible for the effectiveness of the services. We only process payment as per the contract created.

We still tried and mediated between you and the business. As per the business you had agreed for the services they offer and there is an agreement between you and them. As per the agreement, you are to keep your MyScore IQ enabled for them to be able to track the changes after they have done what they were supposed to do.

We explained this to you on several occasions over the support calls between you and our support team and even though you understand that we are just processing payments, you still threaten to bad mouth us till the contract is canceled, which is not in our hands and this is a contract between you and the business involved. You not only threatened us but have also posted a review which is completely incorrect.

We have informed you that to cancel the contract you need to contact the business and discuss this. If business says that you have breached the agreement, it is not us who can fix that, it has to be done by you. We are no one to give a judgement about who is at fault here and who breached the agreement, cause that is not our job, we are liable to process payments till the time the contract is live.

So, we would recommend that you contact the concerned business as threatening us or bad mouthing us this way will not get the contract canceled.

We are a payment processing company and we offer our services to any business who is able to produce all the validating documents and is not found to be doing fraud.

If you have reason to believe that the concerned business is doing fraud, then, please send the proof of that to us at "support@denefits.com".

If you think that more should happen, please remember you as a consumer have the right to file a legal case against the business and when you do, do send us the details of the case and contact information for your attorney to "legal@denefits.com" and once it is reviewed, we might temporarily stop the payments, till the case result is out.

We request you to be considerate and understand our limitations.