Pandora P.’s Reviews of Fabric.com & more

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Fabric

“Customer service rep should get another job”

9/18/19

The customer service rep got really short with me when I was giving the order number. We finally got it straightened out but she was really not very nice about it. I have ordered 100's of dollars worth of material from this website. Try to be nicer!

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Ed H. – Fabric.com Rep Over a year old

Hello-

My name is Ed Harris, CS Lead with Fabric.com. Thank you for your feedback. We would like to apologize for your recent experience, and the frustration it must have caused. It is our tireless mission to listen to and advocate for all customers to provide defect-free, 5-star service. Disappointing you is not something we take lightly.

If you would like to discuss your recent issue in greater detail, I invite you to reach out to me directly at edhr@fabric.com.

Sincerely,

Ed Harris