Pamela s.

I called to cancel my service because I am moving. I was informed that I will be billed $50 for returning their water cooler to them. They claim that the cooler, their property, has to be reconditioned an I have to pay to recondition the property that they will then rent to another customer. Wash, rinse and repeat. I have, over the past two and one-half years tolerated multiple price increases for cases, bottles, delivery and cooler rental because it was convenient. Everyone should be aware what you're getting into here. Terrible company, terrible customer service and charging to return their property is just the cherry on top of that crap cake. Do yourself a favor and get your water elsewhere.