I ordered my sister, an arrangement, small cake, and two balloons with her birthday numbers. I was so excited for her to receive this. The day she received this she called and so I'm not complaining, but the flowers are dead and they sent her two cupcakes, not the birthday cake and one balloon. I called. I think I should've gotten a refund and they should've sent her a new birthday order. But no, they just refunded my money and if I wanted to send another one I could but they wouldn't send anything free I mean really the flowers were dead, look at the pictures I will never ever buy nothing from them again.