Pamela B.

Received an item for Christmas which I needed to return. I had paid for item to be delivered more quickly and got message it would be delivered on Dec 14. It didn't arrive until Dec 18. So that extra postage was a waste of $$. Anyway I printed out the return label and was shocked that the return postage was $25. I wrote a note to put inside the pkg saying I was requesting that either the original postage or the return postage be credited back especially since it was not received on the date (or even within a day) of the stated delivery. Sadly I never heard from anyone at the company but later saw that my credit card had been credited the price of the item but nothing towards either the $25 or $20.95 paid for postage. Sad no one could call or email in response to my request! Very disappointed in the company and won't be doing anymore business with them.