Instadubai visa team has a bunch of very junior call center employees sitting somewhere in Bangalore, and have no idea of the procedures or special cases. For Indian nationals living in Europe with a residence card / work permit do not need to apply in advance. Can get visa on arrival for Dubai or UAE. They did not know,, or they hid the information and charged us 3 in family for double the visa fee including their charges. my daughter, minor's visa was rejected (at least this is what they said); but i asked for any proof, nothing shared. I feel they did not even apply for my daughter and just ate the money. i repeatedly asked to send me the rejection letter.. nothing. finally we entered dubai, again paying at entry for a Visa on arrival for my daughter without any issue.
Complete fraud company and incompetent and extremely bad customer service.