We ordered three comforters from this company. We never received the comforters, however received an email from them asking for us to confirm receipt. I shared that no we hadn't received. They said they'd contact FedEx. A couple days later they said they heard from FedEx and FedEx claims they were delivered so - sorry! Can't help you! I can't even believe in the middle of a pandemic, with all the wonky/sporadic delivery issues, that a company would steal over $300 from a customer. Just be careful - they will not entertain any conversation on accountability. Buy elsewhere.