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Got wrong size hat and online it states you can go to the local store to return or exchange just to find out the cant do anything about it bc i did not buy directly at the store so they told me to follow return protocol on line that ended costing me $9.99 to return or exchange out of my own pocket even though the company had originally charged me $4.99 to have it shipped to me. What a joke. Not to mention that they had a handling fee and taxes that ended up costing me $37.10 to begin with that Im only receiving $19.00 back on. Their value of integrity is not good at all and i will never but from their on line store again. Be aware
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Oscar G.'s review of Lids earned 3 Very Helpful votes
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Ordered a hat…took a while to get here. When it arrived, it was too big. No problem, right?...
