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Ophélia V.

Miami Beach, United States

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1 Review by Ophélia

Vestiaire Collective Americas Inc.

  • Vestiaire Collective Americas Inc.

“Horrible customer service”
2/9/24

Horrible customer service, I still didn't got paid from the article I sold because my email was wrong! I tried to change it in the chat with an agent, I send all my personal information for security (yes becausec they ask your ID and others informations just to change your email) to an agent, and they take hours or even days to respond! Ashamed! It's been 2 weeks now

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Helpful  (2)
Thank you
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Vestiaire C. – Vestiaire Collective Americas Inc. Rep

Dear Ophelia,

We completely understand your frustration with the prolonged wait.

In order for us to check the status of your case, could you please provide us with the reference of the item in question?

We appreciate your patience and look forward to hearing back from you.

Best regards,

The Vestiaire Collective Team

Ophélia Has Earned 2 Votes

Ophélia V.'s review of Vestiaire Collective Americas Inc. earned 2 Very Helpful votes

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