normanl95

Norman L.

Contributor Level

Total Points
80

1 Review by Norman

1/8/21

A few months ago I ordered a laser kit for $249.00 and when I did not receive a confirmation in two days, I sent them an email wanting to cancel my order and I was told the shipment was on the way but once I received it I would be given instructions on how to return it.

When I received the instructions for the return, I was told that I needed to return it to China and that they could not accept the return here in the United States. So at a cost of $145.00 I shipped it to China via Fedex. When they received it they issued me a credit minus the following charges: "Please notice that there will be some return fee you need to bear if the return is for subject factor. Returned packages for restocking fee($10), handling fee($15) and shipping cost $10(we shipped to you from US warehosue)cost $35 for each laser set. So you will need to cover $35 totally, we will issue you refund $224 in 1-2 days."

This was the worst experience I have ever had dealing with a retailer. If you value your sanity, DO NOT order anything from this company.

Tip for consumers:
Do not purchase anything from this site. They are not reputable.

Products used:
None

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