Nora C.

The overall structure of the service lacked in a few areas, firstly, despite the writer's proficiency in the subject matter, the content's originality was questionable. The rewritten essay didn't entirely meet my expectations regarding uniqueness. There were instances where it felt like the writer heavily relied on the original content without sufficient rephrasing or innovative insights.
Moreover, the company's revision policy seemed rigid. Although they do offer revisions, the structure for requesting them was a bit cumbersome, and the process took longer than expected. This made it inconvenient, especially when time was of the essence.
So there were setbacks in terms of originality and the revision process. The structure of their service could benefit from improvements in ensuring more authentic rewrites and streamlining their revision system for better efficiency.