I cancelled Disney plus 11/22. They continue to draft my bank account every month. I have been on chat and phone for 3 hours. They agree that the service was cancelled but don't know why I'm still being billed. I have asked for a supervisor/manager 6 times and have yet to speak to one. This is terrible customer service. Never, ever let them draft on your account. I will now have to dispute each charge through my bank.