Nick W.

On 12/18/18 I bought 4 tickets to the MSU vs WMU basketball game on 12/29/19. I was guaranteed that I would have the 4 tickets to the game no later than 12/26/19. I called on 12/27/19 to see why I did not have the tickets yet and was told that due to the Christmas Holiday that the tickets were delayed but that they would be released to me by 8 pm on 12/28/19. Of course there were no tickets released to me on 12/28/19, so I called on 12/29/19 (game day) at 2:00 pm to see where my tickets were. I was told that the supplier could not produce my tickets so I did not have any coming and that I could re-order more tickets from them. My wife ordered 4 tickets from StubHub and we got them immediately and went to the game. Bottom line, BoxOfficeTicketCenter had no intention of calling me to let me know I would not be getting my tickets. I drove to East Lansing from Louisville, KY with my two young boys and wife to go to the game and they could not have cared less! I see that a refund has been approved, but I don't have my money back yet. Other than my money back they offered nothing except a very un-inspired apology. I would avoid them at all costs in the future.