Nick R.’s Reviews of GroopDealz & more

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GroopDealz

Daily Deals

“Payment Completed”

2/10/20

• Updated review

We were able to talk with the owner and resolve pending payment. We were told that they were running into some problems with PayPal submitting payments.

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Thank you

Jenna P. – GroopDealz Rep Over a year old

So glad, Nick! We are doing everything we can to get this resolved ASAP! We appreciate your patience.

“Dejavu - Not Being Paid Again.”

1/22/20

• Previous review

We were able to settle up our balance from our prior review. We are now back to not receiving payments. We've emailed Janna as is always said to do on here without any results. Next step will be a BBB complaint to be added among the many there already, and then looking to file with small claims court. We were already setup with automatic payments previously, so they must have turned them off. Perhaps they needed extra money for Christmas? No idea why this keeps happening with them.

Jenna P. – GroopDealz Rep Over a year old

Hi Nick!

I don't see any emails from a "Nick R" in my inbox. Will you email me at jenna@groopdealz.com and provide your seller/boutique name? I'd be happy to take a look for you!

“Company has withheld payments all through 2018, owed ~$4,000 --- UPDATED”

10/22/18

• Previous review

We are also waiting on over $4K in payment from GroopDealz. No payments have been issued during all of 2018. We are halting all deals and will also be looking at legal action if we don't have resolution shortly.

-- UPDATE: We've now received two payback payments from GroopDealz. We are pending a final payment to be all caught up. They got a bump from 1 to 3 stars on this review from us on that account :) After we receive our final payment we will submit a final update. I'm hopeful that from here forward they will be consistent at payouts.

-- ADDITIONAL UPDATE: We've now received our final back-pay payment that was outstanding with GroopDealz. While their communication regarding payments needs improved, they have been true to their word in completing payback. We are currently paid-out up to the current month and have continued to do business with them through posting more deals.

Jenna P. – GroopDealz Rep Over a year old

We understand your frustration and apologize for the delay in payments. The company was sold in October 2017 to new owners. Things didn't go as planned and the previous owner has taken back over control of the company to prevent it from going bankrupt. We have a strategy in place that will get you paid back in full as that is our top priority and provide you with a new payments platform that will pay you out at the time of transaction. Please give us time to get back to you, we only have a team of 4 employees and are doing everything we can. We really need your help to stay in business and succeed.

I'd like to get you in touch with our owner/CEO. Will you email me at jenna@groopdealz.com with your vendor name and best phone number to reach you?