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Nevets G.

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1 Review by Nevets

LestersOutlet

  • LestersOutlet

“My wife bought 2 "north face" jackets and the zipper...”
2/1/14

My wife bought 2 "north face" jackets and the zipper broke on 1 and she sent it back to North Face to have it repaired. They sent her a letter saying the jacket was counterfeit. However, North Face fixed the jacket at no charge. I work customer service and North Face gets 5 stars for fixing the problem. I have seen North Face jackets being worn by a lot of people and told myself I wouldn't want to advertise for a company by buying their jacket. But after this I am going to buy a North Face jacket and wear it proudly knowing they take care of their customers, even if you get duped into buying a forgery.

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