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We had experienced considerable delay in getting the birth certificates. There was lack of transperency while placing order. Also the customer care executives do not inform properly about the status of birth certificates. It took 5 days for birth certificate to get at home after being dispatched from state office.
Customer service expereince was not good.
They do not tell the properly when the birth certificate is expected to arrive. Once they told me it will take 4 weeks and I was really stressed as we had to arrange for the passport of my new born also.
It appeared on online search. We had chosen a different website service for our first child and we got birth certificate within 10 days. Here it took 18 days for us to get the birth certificate.
* US Birth Certificates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Fairly straightforward and NOT a headache to complete the process. I am NOW waiting to RECEIVE my...
Hello Neel,
We sincerely appreciate your feedback. At USBirthCertificates.com, we are committed to providing exceptional customer service and are always looking for ways to improve.
We regret that your experience did not meet your expectations and we value your feedback. Your comments help us identify areas where we can improve and we pledge to take them into consideration to provide you with even better service in the future.
We appreciate your time and feedback. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us
Sincerely, Clara
USBirthCertificates Team