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nathan t.

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Total Points
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1

1 Review by nathan

TravelUp

  • TravelUp

“Didn't recognize information for card, plus it gave...”
2/12/24
Verified purchase
• Updated review

Didn't recognize information for card, plus it gave the hotel a more higher rating that what it actually is.

Reason I chose this business:

It showed the lowest price for room stay when I researched it.

  • Comments (0)
  • 1.4K Views
Helpful  (0)
Thank you
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Rebecca H. – TravelUp Rep

Good afternoon, Nathan,

We are sorry to learn about the challenges you faced online, due to the payment gateway.
In general, our inventory changes at a regular interval as the fares are dynamic in nature. The fare you were expecting must have been sold out during the processing of your booking, hence you were offered the updated fare as per real-time availability.

We hope you will give us another chance in the future to assist you better.

Regards,
TravelUp

“Didn't recognize information for card”
1/31/24
Verified purchase
• Previous review
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Tony W. – TravelUp Rep

Good afternoon Nathan,

Thanks for your 4-star rating. We appreciate your feedback.

If you face any difficulty or challenge, we request you to kindly approach our team readily available for you at admin@travelup.com.

Regards
Travel Up

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