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I've been a customer for over a decade.
I'm on day 5 waiting for a digital download. Really, just a code for a digital download. Literally, all they have to do is send me an email so I can use the software. It's not that hard. Phone customer service rep was unhelpful and rude. Not worth the savings. There are other, much better academic resellers out there. I wish I hadn't stumbled upon this one.
Tip for consumers:
If you have a deadline, don't use this site.
Nathan H.'s review of Academic Superstore earned 4 Very Helpful votes
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Empty.
It took several long chats, but finally my issues are now resolved. The last escalation team...
