I lost my soul mate dog in early May and held off on buying an urn until I could find the right one for her. I stumbled on Mainely Urns and I'm glad I did. The urn is beautiful and it is perfect for her. I received a proof via email and had a question that was answered very quickly. The urn was shipped quickly and was packaged incredibly well to protect it from damage. I am incredibly happy with Mainely Urns and will recommend them to friends.