Extremely disappointed! I spend SO much money here! I've only 1 time in my life have ever exchanged anything, not returned... exchanged.
And today, I tried to exchange, not return, a pair align capris because they were in the wrong sized shelf when I bought them, and they said they couldn't. Couple things, yes my fault for not double checking, and my fault for instinctively removing that back annoying tag that they allow to rip off but still.
They can send them back to corp or the manufacturer to sew the tag back on instead of "throwing them away" they said, because that tag was missing.
They should take a lesson from Nordstrom! I'm not a 1 time shopper either. Again, I buy everything there, have never returned and have only exchanged one time in my life.
Time to find a new brand. Athleta I hear is good as well as P'tula.