I followed there online booking process for sellmycar.com.au site, and had a valuation of $27,600 for a late model Toyota Hiace van in great condition with low km's. I went in as scheduled for an inspection of my van. They said that the van is worth high teens, meaning $18 or $19k. What a joke!
The van goes for around $30k, they offered me $27,600 on the site, which was ok, But they suck you in to look for vulnerable quick sales people and offer crap $$.
Better to sell privately on Carsales or GumTree. Don't bother with them unless your in desperate need of money and willing to accept a low low low $$$ value.
The service was good, free tea and coffee, that's why the 1 star. Other than that, I will not use them at all.
That's my experience with them today. This is exactly what happened.