As an expat I don't often send things back to the USA due to cost but this year it was necessary and I used sendmybag on recommendation of other expats. I found the customs form portion extremely confusing and frustrating but once I got that part figured out it was clear sailing. I sent a large suitcase, collected from my home on a Wednesday at lunch time and was in my sons driveway Friday at 1pm. Amazing service 10 days before Christmas. Would definitely use again!