Its only 3 days to Eid and they have not dispatched my orders and keep delaying. Even when they promised to ship out my sisters suit that is ready first, they did not. Best part they are not replying to my emails anymore. Terrible service. Should not take on more orders if unable to, dont be greedy! The least they could do is also inform earlier of delays so we could get replacement suits. Will be my first and last order with them! 2 stars because two suits I ordered for my other Sister and mum arrived much earlier to Singapore with no issues.
Hello Nadiah,
Please rest assured if we have posted a Eid Promise guarantee that genuinely means it will be an Eid Promise. All our Eid orders will be delivered by Wednesday/Thursday latest to all our customers. Tracking numbers are still being input online for all orders and you will be receiving tracking for your package soon. We apologize greatly for any inconvenience.