I ordered things in excess of € 100. I needed that as a gift for my wife. They sent the package after 2 days and then the DHL package drove from one city to another and back to the first city and again to the second and so on for about 10 days. After 10 days the package was marked as damaged.
I have contacted the customer service several times to resend the items to me and they then make arrangements with DHL. But they were very frivolous, rude and without any concern for the customer. They just don't care about you. They asked me to wait 30 days? I explained to them that is a gift and that I was not interested in the problem with DHL.
And they didn't send me new items or return my money. I will NEVER buy anything from them again and I advise others because they DO NOT CARE ABOUT YOU!