M V.

READ YELP TO GET THE REAL STORY ON THIS PLACE!

If there were a NEGATIVE star, I would certainly use it for this place. I'm also glad to see that I'm not the only one who thought this place pretty much sucks! Price gouging and bait/switch is what the description on the Web Site should be...

I took my Macbook Pro in that will boot up but has no video and they wanted me to pay over $150.00 with absolutely NO guarantee that it would be fixed. That was for basic troubleshooting and cleaning up the inside. Then, if that didn't fix it - they would then troubleshoot the components. I asked it they could trouble shoot the components first, before cleaning (to possibly save the 100.00) and they said no. Potentially - this could have cost as much as getting a NEW motherboard on Ebay for 300.00 - without the guarantee they can actually fix it.

So - am now bidding for a motherboard to replace it myself. Luckily, I am in the field of technology and know when I'm being taken advantage of when it comes to this kind of work. Apparently taking a computer apart (in their words) takes quite a bit of work. I can talk my 14 year old niece through it in 10 minutes! These guys are full of it.

DON'T TAKE YOUR EQUIPMENT HERE UNLESS YOU WANT TO BE RIPPED OFF!

Here is a place in Fremont, CA that won't charge you unless they actually fix it and you can ship it there for cheap:

DT&T Services Inc.