Ms K.

I AM VERY DISAPPOINTED with the wear quality of the unit I received from HerGivenHair. I purchased a kinky curly unit in March 2020 for $528. One would expect to receive high quality product for the high price, right? Well think again! In an effort to protect my investment I even purchased the recommended high-end hair products and followed the instructions per the detailed care booklet enclosed with the unit. Despite me doing all of that I ended up with large balls of matted hair in the nape and smaller ones on the hairline, all of this after only 1 month of wear. The mats cannot be detangled in fact they continue to increase in size while on the mannequin head. I am a long-time daily wig wearer out of necessity and have NEVER experienced matting in the hairline. This hair arrived hard but was more manageable after a good conditioning. The unit is a bit hard to manage due to the volume of hair. After just a couple months the hair is hard, stiff and dry with no way to revive it. I have reached out to the company in hopes that they will have a suggestion but I have not yet heard back. I felt comfortable making the purchase after the favorable YouTube reviews. I only found one video with a negative review. "The Ugly Truth About HerGivenHair" by YouTuber EverythingVanesa. Unfortunately for me I found this review after I had spent my money. I suggest that you do your homework and spend your money wisely before making a purchase with HerGivenHair. There are better options for those of us looking to purchase hair that mimics African American hair. This review is to save others the grief of spending $500 on a unit that will end up looking worse that a $20 synthetic wig. Buyer Beware!