Mrs. A.

I am writing to express my deep dissatisfaction and frustration regarding my experience with Byte's aligner treatment. Unfortunately, I am left with no choice but to discontinue the treatment due to severe allergic reactions and subsequent complications.

I initially embarked on this journey with high hopes, believing that Byte's aligner system would help me achieve the desired results in a safe and effective manner. However, my experience has been far from satisfactory. I have endured over three distressing breakouts that resulted in painful infections, causing not only physical discomfort but getting C-Diff due to prolonged antibiotic use due to the infections; These events forced me to seek medical attention from multiple professionals, including my dentist and primary care physician.

Following their guidance, I visited an immunologist who conducted a thorough assessment of my condition. Based on his expert evaluation, it was determined that I must immediately discontinue the aligner treatment due to an allergic reaction. This decision was not made lightly, as my health and well-being were at stake. As the allergic reaction was the primary reason for discontinuation, it was the allergist who made the definitive call to cease the treatment.

Given the severity of my situation and the unanimous medical advice to discontinue treatment, I was left with no choice but to request a full refund for the aligner system. I entrusted Byte with my oral health and invested my hard-earned money in the hope of achieving positive results. Regrettably, my experience has been marred by a series of distressing events that have not only affected my health but also my confidence in this company.

I am absolutely furious at this point. I have gone through the painstaking effort of emailing, faxing, and physically mailing the letter from the immunologist, clearly stating in no uncertain terms that I am REQUIRED to cease the use of these damn aligners. I've meticulously documented every single visit, laying bare the glaring truth that their godforsaken aligners are the very root of these rampant infections that have forced me onto prolonged courses of antibiotics just to deal with the aftermath. And yet, what do I get in return? A resounding slap in the face as they brazenly deny me my rightful refund, all because the damn letter didn't come from a dentist!

My dentist is equally flabbergasted by this ludicrous circus. He's had enough dealing with the fallout of these shoddy aligners, watching patients come through his door, teeth in turmoil, all thanks to these infernal contraptions. And now, apparently, he's supposed to pen down some sort of validation letter just to appease these clowns? It's an absolute joke.

Let me make myself crystal clear: STAY. AWAY. From this abomination of a company. They've left me battling infections, scrambling for antibiotics, and fighting for a modicum of sanity. They've not only jeopardized my oral health but my patience and trust as well. If you're looking for a headache, heartache, and a hefty dent in your wallet, go right ahead. But if you have an ounce of self-preservation, take my advice and steer well clear of this nightmare.