I failed to provide a credit card in solely my name (I did have a joint one - not accepted) I then spent 90mins on hold to speak with someone who then advised me I'd missed my pick up time... therefore it was a failed booking
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This company is such scammers. It tells you it has free cancellation then charges you 60 euros to...
When booking via Kayak it took me to booking groups site however the pick up location had changed...